Terms of service

Terms of Service

Last updated: September 27, 2026

Welcome to SmartSaving. These Terms of Service govern your use of our website and the purchase of products through our online store. By accessing our website or placing an order, you agree to these terms.

1. General

SmartSaving operates this online store and provides products and services to customers through our website.

By using our website, you confirm that you are legally capable of entering into an agreement under applicable law.

We reserve the right to update, modify, or replace these Terms of Service at any time. Any changes will be posted on this page.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, product colors and appearance may vary slightly depending on your device or screen settings.

We reserve the right to correct errors, update product information, and modify or discontinue products at any time without prior notice.

3. Prices and Payments

All product prices are displayed on our website and may be changed at any time.

The price applicable to your order is the price displayed at the time you complete your purchase, unless there is an obvious pricing or technical error.

You agree to provide accurate and complete payment and contact information when placing an order.

We reserve the right to refuse or cancel an order where necessary, including in cases of suspected fraud, incorrect pricing, product unavailability, or other legitimate reasons.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been accepted or dispatched.

SmartSaving reserves the right to cancel or refuse an order when necessary, including where:

  • A product is unavailable.
  • Incorrect pricing or product information was displayed.
  • The delivery information is incomplete or inaccurate.
  • We suspect fraudulent or unauthorized activity.
  • There is an error in the order.

If we cancel an order after payment has been received, any applicable refund will be processed through the appropriate payment method.

5. Cash on Delivery

Where Cash on Delivery is available, customers agree to pay the full order amount to the delivery partner upon delivery.

Customers should provide an accurate phone number and delivery address to help ensure successful delivery.

Repeated refusal or cancellation of confirmed COD orders may affect eligibility for future COD purchases.

6. Shipping and Delivery

We aim to process and deliver orders within the estimated timeframes provided on our website.

Delivery times are estimates and may be affected by courier delays, weather, public holidays, incorrect address information, or other circumstances beyond our reasonable control.

For additional information, please review our Shipping & Delivery Policy.

7. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are subject to our Return, Refund & Exchange Policy.

Please review that policy before requesting a return, refund, or exchange.

8. Website Use

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to our website or systems.
  • Interfere with the security or operation of the website.
  • Copy, reproduce, or distribute website content without permission.
  • Submit false, misleading, or fraudulent information.

We reserve the right to restrict or terminate access to the website where appropriate.

9. Intellectual Property

Unless otherwise stated, the content on the SmartSaving website, including text, logos, graphics, images, designs, product descriptions, and other materials, is owned by or licensed to SmartSaving.

You may not reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

10. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics services, or other service providers.

Your use of third-party services may also be subject to the terms and policies of those providers.

SmartSaving is not responsible for the independent policies or practices of third-party service providers.

11. Accuracy of Information

We make reasonable efforts to keep the information on our website accurate and up to date.

However, we do not guarantee that all information will always be complete, accurate, current, or free from errors.

We reserve the right to correct errors and update information at any time.

12. Limitation of Liability

To the extent permitted by applicable law, SmartSaving will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including delivery delays, courier disruptions, technical problems, or events outside our control.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

13. Privacy

Your use of our website and the information you provide to us are also subject to our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.